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Therapy Business Brief

🛎 [TBB #184] Why a “Grand Opening” Doesn’t Work for Private Practices


NOTES FROM THE EDITOR

This week I was contacted by a well-meaning life partner of a practice owner who's opening an office in a new location.

The practice owner wasn't part of the conversation, but the partner introduced himself as the person who's in charge of the business aspect of this launch. It's not uncommon. Sometimes, providers who view themselves as not "business oriented" delegate business decisions to someone they trust.

But the way private practices grow is quite different from how many other businesses launch. This week’s caller approached the launch as if it were a typical brick-and-mortar opening, wanting a big announcement and the kind of media splash PR agencies often orchestrate.

And while PR can absolutely play a role in a marketing strategy, it’s rarely the right first move when launching a local private practice. Let me explain why.

If you live in the Northeast (where I’m based), a typical engagement with a PR specialist for a “grand opening” project can cost anywhere between $5,000 and $10,000.

If you're opening a restaurant that generates the same amount in revenue every night, that can be a worthwhile investment.

But for a new private practice that needs to establish its reputation, build referral relationships, and gradually fill a caseload of 20–25 weekly clients, the math rarely makes sense.

Spending your budget on a one-day announcement is unlikely to fill your caseload. Investing it in the slower work that builds trust and referral flow is far more likely to.

Clients who are looking for a mental health provider usually go through a much longer search process than a grand-opening timeline allows.

They rely on referrals, reputation, and online searches to choose a therapist.

Private practices don’t grow through launch moments. They grow through trust, visibility, and referral flow.

Launching a practice does require preparation. But it requires a different type of preparation than a one-day event, a press release, or an interview.

Private practices grow through consistent visibility, referral relationships, and a clear reputation over time.

If you're thinking about the best way to grow your practice, whether you're launching, expanding, or simply trying to attract better-fit clients, that’s a strategic question worth thinking through carefully.

In a Strategic Direction Call, we look at your positioning, referral flow, and visibility strategy so you can focus on what actually moves the practice forward.

Book a Strategic Direction Call

See you next week,

Avivit

And now to the news!


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Therapy Business Brief

Hi, I’m Avivit Fisher. I’ve been working in mental health marketing since 2017, and I write Therapy Business Brief for therapists who want to think more clearly about private-pay growth, without hype, urgency, or constant course-correction. Each week, I share perspective on private-pay growth, marketing decisions, and the realities of running a therapy practice.

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